Frequently Asked Questions

Everything you need to know about shopping with Flow Hive.

How do I determine the right size for me?

We provide a detailed size guide on every product page. Since our collections feature varied fits—from oversized to tailored—we recommend measuring a similar item you own and comparing it to our specifications.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel cannot be returned unless faulty.

How long does shipping take and can I track my order?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking number to follow your package in real-time.

What sustainable practices do you follow in your production?

Flow Hive is committed to ethical fashion. We use organic cotton and recycled polyester in 60% of our catalog, and we partner with factories that ensure fair wages and safe working conditions.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days. Custom duties may apply depending on your local regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.